LEGAL

Terms of Service

Last updated: October 2026

1. Acceptance of terms

By accessing or using LeadMatrix websites, apps, and services (“Services”), you agree to these Terms and our Privacy Policy. If you use the Services on behalf of a company, you represent that you have authority to bind that company, and “you” includes that company.

2. Description of the Services

LeadMatrix provides a B2B research, ratings, and review marketplace, including directories, company and software profiles, Leader Matrix rankings, research content, project posting, proposals, messaging, and related tools. We are not a party to contracts between buyers and providers unless we expressly agree in a separate written agreement.

3. Accounts & eligibility

• You must be at least 18 years old and able to form a binding contract.
• Provide accurate registration information and keep it updated.
• You are responsible for credentials and activity under your account.
• Notify us promptly of unauthorized access.
• We may suspend or terminate accounts that violate these Terms or pose risk to the marketplace.

4. Rankings, ratings & sponsorship

Leader Matrix rankings are algorithmic. Organic positions are based on published methodology factors (including reviews, market presence, and verification signals). Paid products (including PRO and Sponsored) may add labeled visibility, analytics, or placement slots. They do not purchase star ratings, review content, or organic Leader Matrix rank. Sponsored placements must remain clearly labeled.

5. Reviews

• Reviews must reflect a genuine client relationship and your honest experience.
• No anonymous, fake, incentivized, or competitor-ghostwritten reviews.
• We may verify identity and relationship, score fraud risk, and moderate or remove content.
• Providers may respond publicly subject to moderation rules.
• You grant LeadMatrix a non-exclusive license to display and distribute reviews you submit in connection with the Services.

6. Provider listings & claimed profiles

Providers must submit accurate company information. Claiming a profile requires authorization. Misrepresentation, trademark abuse, or manipulated portfolios may result in removal from directories and loss of verification status.

7. Projects, proposals & messaging

Buyers and providers are solely responsible for the accuracy of project briefs, proposals, and messages, and for any offline agreements. LeadMatrix does not guarantee matches, hires, or outcomes.

8. Fees & billing

Free listings may be available subject to verification capacity. Paid plans and sponsorship are billed according to the plan you select. Fees are generally non-refundable except where required by law or stated in a specific offer. Taxes may apply.

9. Acceptable use

You agree not to:

• Scrape, harvest, or bulk-export data except via documented public APIs and rate limits.
• Manipulate rankings, reviews, or search results.
• Impersonate others, post malware, or attempt unauthorized access.
• Harass users or post unlawful, defamatory, or infringing content.
• Use the Services to spam or send unsolicited commercial messages outside platform tools.

10. Intellectual property

LeadMatrix branding, software, methodology documentation, and original research content are owned by LeadMatrix or its licensors. You retain ownership of content you submit, subject to the licenses needed to operate the Services.

11. Disclaimers

THE SERVICES ARE PROVIDED “AS IS” AND “AS AVAILABLE.” TO THE MAXIMUM EXTENT PERMITTED BY LAW, WE DISCLAIM WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, AND NON-INFRINGEMENT. WE DO NOT WARRANT THAT RANKINGS OR REVIEWS ARE ERROR-FREE OR THAT ANY PROVIDER WILL MEET YOUR REQUIREMENTS.

12. Limitation of liability

TO THE MAXIMUM EXTENT PERMITTED BY LAW, LEADMATRIX AND ITS AFFILIATES WILL NOT BE LIABLE FOR INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, OR PUNITIVE DAMAGES, OR FOR LOST PROFITS, REVENUE, OR DATA. OUR AGGREGATE LIABILITY FOR CLAIMS RELATING TO THE SERVICES WILL NOT EXCEED THE GREATER OF FEES YOU PAID TO US IN THE TWELVE MONTHS BEFORE THE CLAIM OR ONE HUNDRED US DOLLARS (US $100).

13. Indemnity

You will indemnify and hold harmless LeadMatrix from claims arising out of your content, your use of the Services, or your violation of these Terms or applicable law.

14. Termination

You may stop using the Services at any time. We may suspend or terminate access for violation of these Terms, risk to the platform, or extended inactivity. Provisions that by nature should survive will survive termination.

15. Governing law

These Terms are governed by the laws applicable in the jurisdiction where LeadMatrix designates its primary operating entity, without regard to conflict-of-law rules, unless mandatory consumer protections in your country require otherwise.

16. Changes

We may update these Terms. Continued use after the effective date constitutes acceptance of the updated Terms where permitted by law.

17. Contact

Questions: Contact us · legal@leadmatrix.example